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Food Handler Card Certificate Training Online

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How to Get Food Handler Card

Food Safety Certification

Wherever you serve food in the United States, food safety is a primary concern of restaurants and a primary consideration for the clientele. After all, food-borne illnesses-whether caused by chemical, physical, or biological contamination—are not just inconveniences but clear and present dangers to health and life. One needs only to recall the recent rash of massive food recalls and public panic, all due to E. Coli or Salmonella contamination fears, to realize how important food safety is and how critical food safety certification ought to be.

Many cities and local jurisdictions today require or recommend food safety certification for people in food establishments whose duties involve storing, preparing, displaying, and serving food. Most restaurants, in fact, now require a food safety certification for employment. In Texas, for instance, the person in charge of food safety in a food establishment is required by the state’s Food Establishment Rules §229.163 to be a certified food-protection manager.

How Do You Get Certified?

You can get your food safety certification by passing an ANSI-CFP nationally accredited certification exam. (ANSI-CFP stands for the American National Standards Institute-Conference for Food Protection.) This exam is made available by the following ANSI-CFP Accredited Food Manager Examination providers: the National Restaurant Association (ServSafe®), the Prometric®, and the National Registry of Food Safety Professionals®.

The certification exam comes in several types depending on your need and on the individual regulations of your locale.

Passing Your Certification Exam

The key to passing any exam, your certification exam included, is good preparation. To prepare well for your certification exam you need to get the best food safety training and, optionally, the best exam review—both available from Learn2serve.com, the leading provider of online food safety manager certification training courses.

If you’re in California for instance, you can take, say, the California Food Handler Training or the LA County Certified Food Handler Training. Either of these courses is excellent preparation for the ANSI-CFP certification exam. If you pass it, you get your California Food Handler card.

If you’re in Texas, you can opt to take Learn2Serve’s Food Manager Certification Examination and Prep Course, a package that combines the Food Safety Manager Training preparation course and the Texas Department of State Health Services-approved Food Protection Management Examination. When you pass the exam, your certificate will be made available for download.


Food Handlers Permit for Food and Beverage Professionals

A food handler card is required of individuals who are employed by a restaurant or food facility and directly engage in the manufacture, preparation, storage, handling and service of food or beverages. These individuals include but are not limited to waiters, chefs, cooks, bartenders and restaurant supervisors.

With foodborne illnesses threatening the lives of thousands of people across the United States, it only follows for food establishments to have their employees trained on food handling. One can’t be too sure when it comes to food handling—especially with foodborne illnesses just around the corner.

Most states recognize food handler certifications as a yardstick for measuring key competencies in food handling and preparation. But the most important benefit perhaps of getting certified is knowing the procedures on how to make your establishment food safe for guests and employees.

Getting Food Handlers License

All employees of food establishments are required to present a food handlers permit within 30 days of employment. Failure to present a food license within the said time frame may provide employers reason to remove workers from their position.

Learn2Serve’s state-specific food handler courses satisfy your local health department’s requirements for food safety training. The course covers the importance of food safety and the role of local health departments that enforce it; how to identify food illnesses and its causes; identifying different types of contamination; understanding temperature control; proper cleaning and sanitation; and proper food handling and storage.

Lean2Serve also offers a Convenience Store Operator Essentials program which provides you the added benefit of learning about off-premise alcohol and tobacco selling.

Upon course completion, you’ll be granted your certification which will be available for download right away. After a few days, your food handlers permit will be sent to you by mail. This permit is valid for three to five years, depending on your jurisdiction and local health authorities’ requirements.

The said food handler training will also prepare you for Learn2Serve’s food protection manager certification—a requirement for food managers and supervisors nationwide. The said certification is accredited by the American National Standards Institute (ANSI)-Conference for Food Protection (CFP).

Having a food handlers card will provide you the opportunity to be employed by esteemed restaurants in your state. What are you waiting for? Enroll in Learn2Serve’s food handler training program!

Frequently Asked Questions

Technological and System Requirements

What is the cost of the course and what methods of payment are accepted?
The cost of each course is located in the course catalog. You may pay using all major credit cards (Visa, MasterCard, Discover, American Express) and Telecheck.

Is it secure to send my credit card information over the internet?
Yes. 360Training uses a secure server to process all transactions, since credit card transactions are very sensitive in nature.

What happens if I get disconnected from the internet?
If you get disconnected from the internet, you will need to log back into your account. In this case, you will return to the beginning of the lesson you were working on.

Can I take the course from various locations and computers?
Our courses are set up for students to access their account from any computer that is compatible

What happens if I have technical difficulties or the system malfunctions during the course?
If you experience any problem while taking the course, please call 888-360-TRNG for assistance. 360Training provides customer service 24/7.

Can I take this course with the AOL browser?
You can take the course with any browser of your choosing. But we do not support the AOL browser. This means our technical support team is not able to help you in the event of a problem while taking a course w/ the AOL browser. We do suggest that you use another browser while signed on with AOL. To do this, log in to AOL and minimize the program. While still connected to the internet, click on the START button in the lower left hand corner of your screen. Click PROGRAMS, then click INTERNET EXPLORER, the program icon will have a blue “e”.

Do I need to use a PC? What if I have a Macintosh?
If you have a MAC you can still sign on to take any of our classes. Many of our customers have taken their courses on a MAC and had no problems whatsoever. However, be aware that our technical support team may be unable to assist you should you encounter technical difficulties. They do not have MACs and therefore may be unable to replicate any problem you may encounter. If you have a MAC, you will need the latest version of internet explorer as well as the latest version of the Macromedia Flash Player.

Do I need to have sound on my computer to take these classes?
While sound is another feature of our courses, it is not necessary for a customer to have sound in order to learn the course material or complete the course. All information played in audio is also displayed in text by the course player.

How do I get a username or password? What do I use it for? What should I do if I forget it?
The username and password is something selected by the student. It should also be something that they can easily remember. We suggest the student use their email address. Students will use the same username and password each time they attempt to log in to the virtual university page to access their course. This information is entered in the returning students section on the home page of the virtual university. If a student forgets his/her password, he/she can call 888-360-TRNG to request this information.

My employer says I need to take the TIPS or ServSafe course. Does Learn2Serve offer
this?

Your employer might require you to take the TIPS, ServeSafe, or other alcohol safety course so that they will get an insurance discount. Our Learn2Serve Alcohol Seller/Server course is basically the same thing as those brand names for alcohol safety courses, so it is likely to be accepted by your employer’s insurance provider. Many insurance providers accept our course, but every insurance company has different regulations so please ask your employer. Some of our biggest insurance company clients include Centrex, LiquorTraining, and USLI.

Do Learn2Serve’s courses count toward discounts on insurance premiums for my
employer?

Your employer might require you to take the TIPS, ServeSafe, or other alcohol safety course so that they will get an insurance discount. Our Learn2Serve Alcohol Seller/Server safety course is basically the same thing as the TIPS course, so it is likely to be accepted by your employer’s insurance provider. Many insurance providers accept our course, but every insurance company has different regulations so please ask your employer. Some of our biggest insurance company clients include Centrex, LiquorTraining, and USLI.

Does Learn2Serve offer live on-site training courses?

No. Learn2Serve only offers courses online. Please consult your local telephone directory if you would like to attend a live classroom setting. We’re sorry, but we do not have any information to provide about when or where live training classrooms will be scheduled.

I do not have a reliable Internet connection. Can I still take the course online?

If you frequently experience problems with your Internet service on a specific computer, Learn2Serve highly recommends that you take the course on a different computer. Often times friends, family members, employers, career placement centers, and public libraries can offer use of alternative computers.

Why does the dial-up version of courses cost more than the high-speed version?

Oftentimes students who enroll in dial-up courses need more technical assistance than students who take high-speed Internet courses. Dial-up students call our Customer Service department at a much higher rate than students with high-speed Internet connections. Additionally, many of the customer service calls received from dial-up students are not actually problems with the course, itself. Oftentimes these problems include the use of outdated software, outdated operating systems, lack of basic programs installed, or misunderstandings of general computer operations. For these reasons, we must charge an additional fee to support these students.

My city or county is not listed on the website. Can I still take the course online?

If your city county is not listed on our list of “Approved Cities and Counties” that means that your local regulatory agency (usually the Health Department) has not officially approved Learn2Serve’s courses as a means to satisfy their course requirements. Oftentimes, local health departments accept our training courses even though the city or county has not worked with Learn2Serve to officially approve it. We oftentimes find that a health department may already accept our course, even though they have not contacted us to tell us they have approved it.

In these cases, you will need to contact your local health department and ask them if they will accept our generic version of the course. The reason courses may be listed for other counties in your area is because those counties have already approved Learn2Serve as an official means for satisfying their food safety requirement.

Ultimately, your local health department will have the final say as to whether or not they will accept this course.

If you find that your local health department is accepting our course, but it is not listed on our website, please let us know so we can add it.

I don’t have a printer attached to my computer. How do I print my certificate?

You have the ability to reprint your certificate from any computer with an Internet connection and a printer attached to it, even if this is not the computer you originally took the course on. You will need to find a computer with a printer available, and then go to www.learn2serve.com Login to your account again using the username and password you used to take the course. If you forgot your username and password, please call 888-360-TRNG to have one of our service representatives look it up for you. Then choose “resume course in progress” and it will forward you to the end of the course. You will have an option to print your certificate here.

When does my certification begin? When can I start working?

Your certification becomes effective immediately upon completion of the course. You will need to print your certificate after you complete the course and/or exam. Then take the printed certificate to your employer. If a printable temporary certificate is available for the course, your employer and state or local regulatory agencies should accept this as immediate proof of course completion. You will need to bring your official certificate to your employer whenever it arrives in the mail. You do not need to wait for your permanent certificate to begin working. If the course you are taking offers a printable permanent certificate, you will need to print two copies. You should give one to your employer and keep the other for your own records. You may begin working immediately. You will not receive anything in the mail.

I lost my official certificate. How do I get a replacement certificate?

Please call Customer Service at (800) 442-1149 to request another copy of your certificate to be mailed to you. Official certificates will take approximately 7-10 business days to be mailed. If you need proof of your certification immediately, please also login to your Learn2Serve account using the username and password that you originally used to take the course. If you forgot your username and password, please call 888-360-TRNG to have one of our service representatives look it up for you. Then choose “resume course in progress” and it will forward you to the end of the course. You will have an option to print your certificate here.

My previous employer kept my official certificate. How do I get another one?

Please call Customer Service at (800) 442-1149 to request another copy of your certificate to be mailed to you. Official certificates will take approximately 7-10 business days to be mailed. If you need proof of your certification immediately, please also login to your Learn2Serve account using the username and password that you originally used to take the course. If you forgot your username and password, please call 888-360-TRNG to have one of our service representatives look it up for you. Then choose “resume course in progress” and it will forward you to the end of the course. You will have an option to print your certificate here.

I never received my certificate in the mail and it’s been over 2 weeks. What do I do?

Please call Customer Service at (800) 442-1149 to request another copy of your certificate to be mailed to you. Official certificates will take approximately 7-10 business days to be mailed. One of our service representatives will verify your correct mailing address and resend a certificate to you. Oftentimes certificates are returned to us when students forget to include their apartment or suite number to their mailing address. Please be sure to offer all necessary address information when reordering your replacement certificate. If you need proof of your certification immediately, please also login to your Learn2Serve account using the username and password that you originally used to take the course. If you forgot your username and password, please call 888-360-TRNG to have one of our service representatives look it up for you. Then choose “resume course in progress” and it will forward you to the end of the course. You will have an option to print your certificate here.

Can you fax/email my certificate to me or my employer? I need it immediately.

Unfortunately, we are unable to fax certificates. If you need proof of your certification immediately, please login to your Learn2Serve account using the username and password that you originally used to take the course. If you forgot your username and password, please call 888-360-TRNG to have one of our service representatives look it up for you. Then choose “resume course in progress” and it will forward you to the end of the course. You will have an option to print your certificate here.

I’m not old enough to serve alcohol yet. Can I still take an alcohol course?

Yes, you may take the course. There is no minimum age requirement in order to take an Alcohol Seller/Server course. Since states have minimum age requirements to sell/serve alcohol, the person will not be legally allowed to sell/serve alcohol until they reach their state’s minimum age requirement. Courses may be taken in advance so that the student will be trained and certified by their minimum seller/server age birthday. The certificate is only valid for the dates printed on it, regardless of the age of the student when they took the course.

I was a server, but now I’ve been promoted to bartender. Do I need to get recertified?

No. The Alcohol Seller/Server course is valid for both servers and bartenders.

I was certified in one state, but then I moved to another state. Is my certification still
good?

Depending on which course you took, the course may or may not be accepted by multiple states. All alcohol courses are state-specific which means that they are only accepted by the original state that originally offered the certification. All other courses vary by state and type of course. Please contact your local health department, regulatory agency, or call Customer Service at (800)442-1149 to determine whether the course you took will be accepted in additional states.

I am already certified, but it is expiring. How do I get recertified?

There is no recertification process for any course. To become recertified for a course, you will need to register and pay for a new course, just as though you have never taken the course in the first place.

I was previously certified, but I didn’t use the certification. Can I extend it?

Unfortunately the answer is no. Regardless of whether you use a certification, change employers, change career paths, or move to another area, the certification will not be valid past the date that is specified on the certificate. If the certificate is expired, you will need to retake the course. There is no recertification process for any course. To become recertified for a course, you will need to register and pay for a new course, just as though you have never taken the course in the first place.

When does my certificate expire?

Please complete the Certificate Expiration Date Request form and someone will respond to you within one business day. Click to complete the form

I forgot my username and/or password. How can I login to my account?

If you forgot your username and password, please call 888-360-TRNG to have one of our service representatives look it up for you. Then choose “resume course in progress” and it will forward you to the end of the course. You will have an option to print your certificate here.

I don’t have an email address and it is requiring me to enter one to register. What do
I do?

Email addresses are used to identify students in our database. If you do not have an email address, you have two choices. First, you can ask a friend or family member if you can use their email address. If you are unable to borrow an email address, then you may enter a “fake” email address. After you register and pay for the course, we will send a confirmation email to the email address you provided. This confirmation email will serve as your receipt. If you would like a receipt for the course, please provide a valid email address. If you provide a “fake” email address, we will be unable to send the receipt to you. If you provide a borrowed or invalid email address, your certificate will still be valid.

I received an error saying my email address is already in use

More than likely, you have already registered for this course or another course in the past. If you have ever taken any Learn2Serve course in the past, and used this email address to enroll, you are already listed in our database. You will need to login with the same password you originally used. If you do not remember your password, please call (800)442-1149 and ask them to look it up for you.

The “Validation Questions” about personal information that I must answer to continue do not offer my answer choices. How do I answer the questions?

MOccasional validation questions are added into our courses to ensure that the same person who registered for the course is actually the person taking the course. The questions that you are asked at the beginning of the course may include hair color, eye color, favorite color, vehicle model, number of siblings, etc. We do realize that these multiple choice questions are limiting and may not provide the correct options for 100% of our students. If your favorite color is not available, you have more siblings than the multiple choice question offers, the type of vehicle you drive is not listed, your hair color is a blend of two colors, or your eyes frequently change colors, then please select any option from the multiple choice list. Please remember the answer you originally selected and choose the same response every time the course asks you the question. You will not be penalized, and your certificate will still be valid, if you repeatedly choose an answer that does not match your true personal facts or preferences.

I got an error saying I got the “Validation Questions” wrong. What do I need to do now?

Occasional validation questions are added into our courses to ensure that the same person who registered is actually the person taking the course. The questions asked throughout the course may include hair color, eye color, favorite color, vehicle model, number of siblings, etc. You will need to use the same answers that you selected when you initially registered for the course. If you forget your answers or answer the questions incorrectly, please call our Customer Service Department at (800)442-1149.

The discount code I was given does not work. What do I do?

All discount codes have expiration dates. If you received a discount code that includes a year, such as “TEXAS2004,” “SAFETY2006,” or “ALCOHOL06″ it is likely that those discount codes may not be available for use in future years. If you receive an error that says “Discount code entered was invalid,” then it is very likely that you are trying to use a code that has expired. In that case, you will need to enter a discount code that is not expired yet. Please remember, that employers may keep discount codes for years after they expire and continue to distribute the expired codes even though they may not work. If you receive an expired discount code, please call customer service for additional assistance.

One person is taking the course, but another person is paying for it. Can we do this?

Yes. The information for the person actually taking the course to become certified needs to be entered into the registration fields on the course registration page. The credit card number, expiration date, and security ID# should be entered into the payment section. The person who owns the credit card, should not enter their name anywhere on the page, except for at the bottom in the credit card billing section. The only name, address, date of birth, social security number, etc. that should be entered is the information belonging to the person who wishes to become certified. It is not necessary for the certificate mailing address and the credit card billing address to match.

I don’t have a credit card. Can I pay with cash or a check?

We offer check payment options online, however we are unable to accept cash payments. If you would prefer to pay with cash, you do have alternative options. Check with a friend or family member to see if they will allow you to pay them cash in exchange for them allowing you to use their credit card for this payment. Additionally many grocery stores, convenience stores, etc. sell pre-paid credit cards. You have the option to purchase the card at the store and pay cash, and then use the pre-paid credit card for your online payment.

I don’t have a credit card. Can I pay with a debit card?

If your debit card features the logo of a credit card company such as Visa or MasterCard, then you may use the card for this online transaction. If your card does not have this logo, you will need to use an alternate method of payment. If you would prefer to pay with cash, you do have alternative options. Check with a friend or family member to see if they will allow you to pay them cash in exchange for them allowing you to use their credit card for this payment. Additionally many grocery stores, convenience stores, etc. sell pre-paid credit cards. You have the option to purchase the card at the store and pay cash, and then use the pre-paid credit card for your online payment.

My employer required me to get certified. I don’t work there anymore. Can I get a refund?

We are sorry, but refunds are not available for the change of careers or employers. Your certification will remain active for the duration of the certification period, regardless of employment changes. If you return to this line of work within the specified time frame, you will not need to pay to become recertified again.

Why can’t I forward to the next lesson after I have completed a lesson?

State laws require students to participate courses for a set number of hours. The time length varies by state. Most states require that students participate in a specific number of “classroom hours” in order to receive their certification. This is to ensure that students have time to read and comprehend the information before moving on to the next section. For this reason, students are unable to “skip” to the next lesson until their allotted time has been reached for each lesson. Traditional “live classrooms” you also require students to participate in the class for this same specified number of hours.

My web page closed or froze up while I was taking the course. What do I do?

Course errors can be caused by a number of different reasons. Please call Customer Service at (800)442-1149 and ask them to reset your course. One of our trained service representatives will forward you to the section of the course the error occurred. Because some courses are timed, Learn2Serve recommends contacting us immediately if you receive an error message while taking the course. Although Learn2Serve recommends using Internet Explorer to complete all of our courses, other browsers sometimes may or may not work. If you are not using Internet Explorer, and you are having problems, please complete the course from a computer that has Internet Explorer installed.

I signed up for the course a few days ago, but now I’m getting a “timed limited
exceeded” error message. What do I do?

Some of our courses have time limits. For timed courses, the course instructions clearly explain that each state requires that the course and/or exam be completed within a set number of hours. If the course/exam is not completed within the aforementioned timeframe, the certification will be forfeited.

If you register for a course and begin the course, but then log out before completing the timed course, you must repurchase the course. You will be required to start at the beginning of the course, regardless of which section you were on when you stopped the course.

I don’t have time to finish the timed course or exam anymore. Can I extend my time?

For timed courses, the course instructions clearly explain that each state requires that the course and/or exam be completed within a set number of hours. If the course/exam is not completed within the aforementioned timeframe, the certification will be forfeited. States do not allow exceptions to these rules. For this reason, students are reminded to only enroll in timed courses whenever they are sure that they will have time to complete the course and its exam in its entirety. Unfortunately, emergency situations can occur, but they too will require the student to reenroll and submit payment for a new course.