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HOSPITALITY SERVICE TEAMWORK
Makinging Teamwork Work at Your Hotel Every hotel is more successful when the entire management and staff work as a team. In this innovative, fun-to-watch video, your staff will learn the value of teamwork and understand how to make it work at your hotel.
Adam, a front desk agent, is huge sports fan but not a team player. When he steals a co-worker's tainted pickle from the break room refrigerator, he is transported into the world of the Hospitality Service Team Network, a 24-hour sports channel where his hotel is matched against their cross-street rival in a series of guest service challenges. Through the competition, Adam learns:
The Keys to Effective Teamwork:
- Establishing A Common Goal
- Developing Effective Team Strategies
- Valuing the Unique Contribution of Each Team Member
- Why Teams Accomplish More
- Recognizing Excellence and Celebrating Success
The Benefits of Teamwork:
- Your Return on Investment
- Making A Better Place to Work
- Reducing Turnover
- Fewer Guest Complaints
- Success for All!
How to Make Teamwork Work:
- Good Communication
- Developing Friendships
- Inclusion
- Training and Staff Development
- Individual Leadership
- Flexibility
- Empowerment
- Recognition
- Having Fun!
Remember, the success of your hotel depends on your service team, and your team is only as good as it's weakest player! Make Hospitality Service Teamwork a part of your hotel's service training.
$99 for 26 min. DVD/VHS
Sunrise Guarantee
We believe Sunrise Basic Training programs deliver value: effective training thatis reasonably priced and easy to use. Purchase any Sunrise Basic Training program. Within 14 days, if you determine that your Sunrise Basic Training program does not exceed your expectations, simply return the program for a full refund of the purchase price. That’s the Sunrise Guarantee!