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Hotels & Lodging:
Maintenance DVD/VHS 16 Minutes English or Spanish

Your maintenance staff must work to keep hotel systems and equipment running smoothly in order to improve guest satisfaction and keep rooms on line.

The Sunrise Basic Training Maintenance program stresses the importance of personal appearance, organization, and safety, as well as the role of work order system, job prioritization, the maintenance log, preventive maintenance, making service calls to occupied rooms, and managing contract services.

Maintenance (English or Spanish)

16 Minute DVD or VHS Video, Trainer's Guide, Quick-Quiz & Certificate of Completion*

$99.00

* Bonus Materials provided on CD-ROM.

Segment Topics for Maintenance:

Maintenance Overview:

• Hotel Equipment, Systems & Responsibilities
• Guest Service
• Personal Appearance
• Safety & Security
• Organization
• Work Orders
• Prioritization
• The Maintenance Log
• Preventative Maintenance
• Guest Service Calls
• Contract Services

Bonus Materials* with each purchase include:

Comprehensive Trainer's Guide, including:

  • Content Overviews
  • Discussion Questions
  • Group Activities
  • "Quick Quiz" for Simple Assessment

Certificate of Completion

To be customized, duplicated and awarded to successful participants

Sunrise Guarantee

We believe Sunrise Basic Training programs deliver value: effective training that is reasonably priced and easy to use.   Purchase any Sunrise Basic Training program.  Within 14 days, if you determine that your Sunrise Basic Training program does not exceed your expectations, simply return the program for a full refund of the purchase price.  That’s the Sunrise Guarantee!