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Hotels & Lodging:
New Employee Orientation (DVD/VHS)16 minutes - English or Spanish

You never get a second chance at making a good first impression with your hotel staff!

Start every new employee off on the right foot with Sunrise Basic Training's New Employee Orientation.  This program provides an overview of the lodging industry, successful hotel operations, and ten "Winning Work Habits" that will make every staff member more successful. Build a winning front line team by creating positive attitudes and setting clear expectations for performance on day one.

New Employee Orientation (English or Spanish)

16 Minute DVD or VHS Video, Trainer's Guide, Quick-Quiz & Certificate of Completion*

$99.00

Segment Topics for New Employee Orientation:

The Lodging Industry:

• Guests
• Owners
• Franchise Companies
• Independents
• Mgt. Companies
• Suppliers

Hotel Staff:

• General Manager
• Front Desk
• Housekeeping
• Maintenance

Successful Work Habits:

• Be on Time
• Be Prepared
• Follow the Rules
• Work Safely
• Be Dependable
• Practice Teamwork
• Remember the Guest
• Learn All You Can
• Attitude Is Everything
• Take Ownership

Bonus Materials* with each purchase include:

Comprehensive Trainer's Guide, including:

  • Content Overviews
  • Discussion Questions
  • Group Activities
  • "Quick Quiz" for Simple Assessment

Certificate of Completion

To be customized, duplicated and awarded to successful participants

* Bonus Materials provided on CD-ROM.

Sunrise Guarantee

We believe Sunrise Basic Training programs deliver value: effective training that is reasonably priced and easy to use.   Purchase any Sunrise Basic Training program.  Within 14 days, if you determine that your Sunrise Basic Training program does not exceed your expectations, simply return the program for a full refund of the purchase price.  That’s the Sunrise Guarantee!