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How to Increase Positive Restaurant Reviews

How to Increase Positive Restaurant Reviews

shelley kilpatrick May 14, 2019 0

Could your restaurant use a 5-9% bump in revenue? Because a study out of Harvard Business School says that’s what you’ll get from one extra Yelp star. And a Berkeley study found that half

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How to Work with Food Delivery Apps

How to Work with Food Delivery Apps

shelley kilpatrick May 8, 2019 0

If you’re going to do something, do it right or not at all. Easier said than done, isn’t it?  Especially when the “something” you’re doing is hardly optional and radically transforms the business model

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How to Prevent Server and Manager Burnout

How to Prevent Server and Manager Burnout

shelley kilpatrick May 1, 2019 0

Every manager has seen it: an employee starts dragging and making more mistakes, showing up late, calling in sick, and not responding to requests that they get their act together.  Inevitably, they quit (if

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When Should You Tell Your Manager You’re Feeling Sick?

When Should You Tell Your Manager You’re Feeling Sick?

shelley kilpatrick April 24, 2019 0

Working in food service can make taking a sick day feel impossible.  You need every shift to make ends meet, your manager expects you to be reliable, and you know you hate being called

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Tips and Guidelines for Time and Temperature Control (TCS) Foods

Tips and Guidelines for Time and Temperature Control (TCS) Foods

shelley kilpatrick April 16, 2019 0

In the food and beverage industry, there’s nothing more fundamental than food safety. The results of poor food safety can be devastating to your reputation and bottom line.  Fines, poor inspection ratings, and lawsuits

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5 Steps for Responding to Negative Online Reviews

5 Steps for Responding to Negative Online Reviews

shelley kilpatrick April 8, 2019 0

There are only a few things in life that are guaranteed: death, taxes, and for a business, negative reviews. Unfortunately, the inevitability doesn’t negate the damage a bad review can do to your business. 

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Tips for Inventory Management for Bars & Restaurants

Tips for Inventory Management for Bars & Restaurants

Thomas April 1, 2019 0

The food and beverage industry often attracts people who think well on their feet and deal with problems as they come up. But there’s one area where playing it fast and loose is a

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